Privacy Policy
Your privacy matters to us. This policy explains how phyloraquint collects, uses, and protects your personal information when you use our financial scenario modeling platform.
Information We Collect
Personal Information
When you register for phyloraquint's scenario modeling platform, we collect personal information that you voluntarily provide. This includes your name, email address, company details, and professional information. We also collect information about your subscription preferences and communication choices.
During your use of our financial modeling tools, we may collect information about your modeling preferences, saved scenarios, and analysis patterns. This helps us improve our platform and provide personalized recommendations for your financial planning needs.
Technical Information
Our systems automatically collect technical information when you access phyloraquint. This includes your IP address, browser type, operating system, device information, and usage patterns. We use cookies and similar technologies to enhance your experience and remember your preferences.
- Device identifiers and hardware information
- Browser settings and installed plugins
- Network connection details and ISP information
- Page views, click patterns, and navigation paths
- Time stamps and session duration data
How We Use Your Information
phyloraquint uses your personal information to provide and improve our scenario modeling services. We process your data to create your account, deliver platform features, and respond to your inquiries. Your information helps us customize the modeling experience to your specific financial planning needs.
We analyze usage patterns to enhance our platform's functionality and develop new features. This analysis helps us understand which modeling tools are most valuable and where we can improve the user experience. We never sell your personal information to third parties for marketing purposes.
Service Delivery
- Account creation and authentication services
- Scenario modeling tool access and functionality
- Customer support and technical assistance
- Platform updates and feature notifications
- Security monitoring and fraud prevention
Your Rights Under UK Data Protection Law
As a UK-based service, phyloraquint complies with the Data Protection Act 2018 and UK GDPR. You have specific rights regarding your personal information that we take seriously.
Right to Access
You can request a copy of all personal information we hold about you. We'll provide this within one month of your request.
Right to Correction
If any information we hold is inaccurate or incomplete, you can ask us to correct or update it immediately.
Right to Erasure
You can request deletion of your personal data, subject to certain legal and operational requirements.
Right to Portability
You can request your data in a structured, machine-readable format to transfer to another service provider.
Data Retention and Storage
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Account Information
Personal account details are retained for the duration of your subscription plus 12 months after account closure for potential reactivation and support purposes.
Financial Models
Your saved scenarios and modeling data are kept for 24 months after account closure, allowing you to retrieve your work if you return to our platform.
Usage Analytics
Anonymized usage statistics are retained for up to 36 months for service improvement purposes, with all personal identifiers removed.
Data Security and Protection
phyloraquint implements robust security measures to protect your personal information. We use industry-standard encryption, secure servers, and regular security audits to safeguard your data against unauthorized access, alteration, or disclosure.
Our security protocols include multi-factor authentication, encrypted data transmission, and regular penetration testing. All employees with access to personal data undergo security training and sign confidentiality agreements. We maintain detailed access logs and monitor all data handling activities.
Technical Safeguards
- TLS 1.3 encryption for all data transmission
- AES-256 encryption for data at rest
- Regular automated backups with encryption
- Intrusion detection and prevention systems
- Annual third-party security assessments
Third-Party Services and Data Sharing
phyloraquint works with carefully selected third-party service providers to deliver our platform features. These partners include cloud hosting providers, analytics services, and payment processors. All third parties are bound by strict data protection agreements and process your information only as necessary to provide their specific services.
We never sell or rent your personal information to marketing companies or data brokers. Any data sharing occurs only when necessary for service delivery, legal compliance, or with your explicit consent. We conduct regular audits of our third-party partners to ensure they maintain appropriate data protection standards.
International Data Transfers
While phyloraquint operates primarily within the UK, some of our service providers may process data in other countries. When we transfer personal data outside the UK, we ensure adequate protection through approved mechanisms such as adequacy decisions or appropriate safeguards.
All international transfers comply with UK data protection requirements. We maintain records of all cross-border data processing activities and regularly review the security standards of international partners.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or data protection practices. When we make significant changes, we'll notify you via email or through our platform before the changes take effect.
Minor updates, such as clarifications or administrative changes, may be posted directly to this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions and Requests
For any privacy-related questions or to exercise your data protection rights, please contact us:
Email: info@phyloraquint.com
Phone: +441162518976
Address: 9 Greyfriars Rd, Reading RG1 1NU, United Kingdom
We respond to all privacy requests within 30 days and provide regular updates on complex requests.